Product Care

How do I care for my Louie Lavelle necklace?

Our necklaces are made of tarnish-resistant material. It is not prone to darkening, color-fading or rusting and therefore requires minimal maintenance. Simply wipe it with a clean dry cloth after each use and store it in the reclosable jewelry bag that comes with it. If charms are attached, you can keep them on and store the entire piece gently in the bag. 

 

Can my pet swim with their necklace?

Although our necklaces have a waterproof characteristic, we do not recommend wearing it during water activity or shower. Pool water, sea water, and tap water often contain minerals and chemicals that can damage the shine of our jewelry. Besides, some of our charms are not waterproof. Best practice is to keep our jewelry away from water.

 

Can my pet sleep with their necklace?

We recommend always supervising your pets while they have their necklace on. Although, many of our pet clients sleep with the necklace on without problem, please use your judgement as to whether there is any risk of accidental chewing, choking or swallowing. After all, you know your pet the best! 

 

Can my pet wear their Louie Lavelle every day?

Absolutely! Our jewelry is made of high-quality material and is meant to last for a lifetime! Show it off on any occasion...play date, day trip, high tea, brunch, or even just at home. Our necklaces are durable and comfortable to wear.

 

Can I use a leash on my pet's necklace like a collar?

Although The Woof and The Meow designs have passed our 25-lb. and 8-lb. pull tests respectively during our product development, we do not recommend using our necklaces as collars. Damages caused by a leash or other hardware will void your product warranty eligibility.

 

Additional tip:

Avoiding prolonged exposure to extreme temperatures (such as direct sunlight), extreme cold and dampness can prolong your jewelry’s life.